At Sedona Premier LLC (“Sedona Premier,” “we,” “our,” or “us”), we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains what information we collect, how we use it, how we share it, and the steps we take to safeguard it.
1. Information We Collect Personal Information When you book a vacation rental or use our services, we may collect personal information such as your: Name Email address Phone number Billing address Payment information Reservation Details We collect information about your stay, including check-in and check-out dates, rental property details, and any special requests or preferences you provide. Communications We may keep a record of communications with you, including emails, phone calls, messages through our website, or messages via third-party booking platforms and social media. Website Usage Data When you visit our website, we automatically collect certain technical data such as your IP address, browser type, operating system, and pages visited. Cookies and Tracking Technologies We may use cookies, pixels, and similar technologies to improve our website, personalize your experience, and analyze site traffic. You can adjust your browser settings to refuse cookies, but some features of our site may not function properly.
2. How We Use Your Information We use the information we collect for the following purposes: To Fulfill Reservations: Process bookings, communicate about your stay, and provide customer support before, during, and after your visit. To Improve Our Services: Analyze trends, monitor usage, and enhance our vacation rental offerings. Marketing and Promotions: With your consent, send you promotional offers, newsletters, or updates. You may opt out at any time by clicking “unsubscribe” in our emails or contacting us directly. Legal Compliance: Comply with applicable laws, regulations, and legal processes, or protect our rights, property, and safety.
3. How We Share Your Information We do not sell your personal information. We may share it only as follows: Service Providers: With trusted third-party vendors such as payment processors, booking platforms (e.g., Airbnb, VRBO), housekeeping and maintenance providers, and marketing partners, but only as necessary to provide our services. Legal Requirements: When required by law or legal process. Business Transfers: In the event of a sale, merger, or acquisition involving Sedona Premier LLC, your information may be transferred as part of that transaction.
4. Data Security We maintain appropriate technical and organizational safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
5. Data Retention We keep your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
6. Your Rights You have the right to: Access and request a copy of the personal information we hold about you Correct inaccuracies in your personal information Request deletion of your personal information, subject to legal or contractual obligations To exercise these rights, contact us using the details below.
7. Changes to this Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
8. Governing Law This Privacy Policy is governed by the laws of the State of Arizona and the United States.
9. Contact Us If you have questions about this Privacy Policy or our data practices, please contact us at: Sedona Premier LLC Sedona, AZ 86336 [email protected] (928) 399-7888